Williams Plumbing was called and came to do a slab leak in my garage.The rep told me there was a form listing the usual work to be done covering four hours of work and special equipment which came to a total of $1,525.
They said this was a standard work agreement form used by all plumbing companies so I signed it. The initial work was done in one hour without using any detection equipment or doing much of what was covered in the form. I refused to pay the $1525 after finding out they lied about this being a standard form. Other companies told me their bill would have been $95 and hour and based on actual work.
Now Williams has a lien on the property and refuses to adjust the price to reflect the time worked and equipment used. I see this as consumer fraud and I am fighting it even if we go to court. This company is a payin member of the BBB. They say the company has resolved all of the 49 complaints against them this year.
When I insisted they had not responded satisfactorily to my complaint, they said I must owe the money and listed the complaint as resolved.
Review about: Slab Leak Repair.